Returns & Exchanges
At LACES, we want you to be completely satisfied with your purchase, which is why we offer a seamless 30-day return policy for all unworn apparel and footwear. If your fit isn't perfect, we are here to help you find the right style or process a full refund.
Initiate Your Return
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Pack Your Items
Place the items in their original packaging, ensuring all tags are attached and the products are in their original, unworn condition.
Attach Shipping Label
Download and print the prepaid shipping label provided by our portal and securely affix it to the outside of your package.
Drop Off and Refund
Drop your package at any authorized carrier location; once we receive and inspect the items, your refund will be processed within 5-7 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing